{"id":18842,"date":"2025-08-28T09:30:02","date_gmt":"2025-08-28T16:30:02","guid":{"rendered":"https:\/\/www.3c-ren.org\/?post_type=on-demand-trainings&#038;p=18842"},"modified":"2025-09-25T15:22:03","modified_gmt":"2025-09-25T22:22:03","slug":"retaining-profit-minimizing-call-backs-on-heat-pump-projects","status":"publish","type":"on-demand-trainings","link":"https:\/\/www.3c-ren.org\/es\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/","title":{"rendered":"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects"},"content":{"rendered":"\n<p><strong>Event Description<\/strong><\/p>\n\n\n\n<p>Heat pumps are inherently different than gas furnaces or gas water heaters. Contractors and other industry professionals must take time to educate customers, clients, and others on these differences to ensure optimal customer satisfaction. This webinar will outline best practices for system operation of ducted and ductless mini-splits, unitary heat pumps, and heat pump water heaters.<\/p>\n\n\n\n<p><strong>Learning Objectives<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Explain one reason why heat pumps operate differently than gas furnaces<\/li>\n\n\n\n<li>Name at least two points in the customer journey where education on heat pump operation are essential<\/li>\n\n\n\n<li>Describe proper multi-split system operation in a way a typical customer can understand<\/li>\n\n\n\n<li>Describe best practices for operating several types of heat pump systems<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Event Description Heat pumps are inherently different than gas furnaces or gas water heaters. Contractors and other industry professionals must take time to educate customers, clients, and others on these [&hellip;]<\/p>\n","protected":false},"featured_media":18844,"template":"","format":"standard","meta":{"_acf_changed":true},"audience":[252,253,345],"instructor":[230],"language":[201],"primary-topic":[302],"sub-topic":[275,276,278],"video-length":[204],"video-series-and-grouping":[],"video-type":[198],"class_list":["post-18842","on-demand-trainings","type-on-demand-trainings","status-publish","format-standard","has-post-thumbnail","hentry","audience-architects-designers","audience-contractors-tradespeople","audience-energy-consultants","instructor-electrify-my-home-larry-waters","language-english","primary-topic-electrification","sub-topic-heat-pump-water-heater","sub-topic-heat-pumps-for-heating-cooling","sub-topic-heating-ventilation-and-air-conditioning-hvac","video-length-medium-15-min-to-2-hours","video-type-training-webinar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects - 3C-REN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects - 3C-REN\" \/>\n<meta property=\"og:description\" content=\"Event Description Heat pumps are inherently different than gas furnaces or gas water heaters. Contractors and other industry professionals must take time to educate customers, clients, and others on these [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/\" \/>\n<meta property=\"og:site_name\" content=\"3C-REN\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-25T22:22:03+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.3c-ren.org\/wp-content\/uploads\/2025\/08\/Retaining-Profit_Heat-Pump-Installs.png\" \/>\n\t<meta property=\"og:image:width\" content=\"952\" \/>\n\t<meta property=\"og:image:height\" content=\"426\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/\",\"url\":\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/\",\"name\":\"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects - 3C-REN\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.3c-ren.org\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/#primaryimage\"},\"image\":{\"@id\":\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.3c-ren.org\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Retaining-Profit_Heat-Pump-Installs.png\",\"datePublished\":\"2025-08-28T16:30:02+00:00\",\"dateModified\":\"2025-09-25T22:22:03+00:00\",\"breadcrumb\":{\"@id\":\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/#breadcrumb\"},\"inLanguage\":\"es-ES\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es-ES\",\"@id\":\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.3c-ren.org\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Retaining-Profit_Heat-Pump-Installs.png\",\"contentUrl\":\"https:\\\/\\\/www.3c-ren.org\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Retaining-Profit_Heat-Pump-Installs.png\",\"width\":952,\"height\":426},{\"@type\":\"BreadcrumbList\",\"@id\":\"http:\\\/\\\/www.3c-ren.org\\\/trainings\\\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.3c-ren.org\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.3c-ren.org\\\/#website\",\"url\":\"https:\\\/\\\/www.3c-ren.org\\\/\",\"name\":\"3C-REN\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.3c-ren.org\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.3c-ren.org\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-ES\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.3c-ren.org\\\/#organization\",\"name\":\"3C-REN\",\"url\":\"https:\\\/\\\/www.3c-ren.org\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-ES\",\"@id\":\"https:\\\/\\\/www.3c-ren.org\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.3c-ren.org\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/3C-REN_logo_header_318x72.jpg\",\"contentUrl\":\"https:\\\/\\\/www.3c-ren.org\\\/wp-content\\\/uploads\\\/2024\\\/05\\\/3C-REN_logo_header_318x72.jpg\",\"width\":318,\"height\":72,\"caption\":\"3C-REN\"},\"image\":{\"@id\":\"https:\\\/\\\/www.3c-ren.org\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.youtube.com\\\/@tricountyren\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/tri-county-regional-energy-network\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects - 3C-REN","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/","og_locale":"es_ES","og_type":"article","og_title":"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects - 3C-REN","og_description":"Event Description Heat pumps are inherently different than gas furnaces or gas water heaters. Contractors and other industry professionals must take time to educate customers, clients, and others on these [&hellip;]","og_url":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/","og_site_name":"3C-REN","article_modified_time":"2025-09-25T22:22:03+00:00","og_image":[{"width":952,"height":426,"url":"http:\/\/www.3c-ren.org\/wp-content\/uploads\/2025\/08\/Retaining-Profit_Heat-Pump-Installs.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/","url":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/","name":"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects - 3C-REN","isPartOf":{"@id":"https:\/\/www.3c-ren.org\/#website"},"primaryImageOfPage":{"@id":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/#primaryimage"},"image":{"@id":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/#primaryimage"},"thumbnailUrl":"https:\/\/www.3c-ren.org\/wp-content\/uploads\/2025\/08\/Retaining-Profit_Heat-Pump-Installs.png","datePublished":"2025-08-28T16:30:02+00:00","dateModified":"2025-09-25T22:22:03+00:00","breadcrumb":{"@id":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/#breadcrumb"},"inLanguage":"es-ES","potentialAction":[{"@type":"ReadAction","target":["http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/"]}]},{"@type":"ImageObject","inLanguage":"es-ES","@id":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/#primaryimage","url":"https:\/\/www.3c-ren.org\/wp-content\/uploads\/2025\/08\/Retaining-Profit_Heat-Pump-Installs.png","contentUrl":"https:\/\/www.3c-ren.org\/wp-content\/uploads\/2025\/08\/Retaining-Profit_Heat-Pump-Installs.png","width":952,"height":426},{"@type":"BreadcrumbList","@id":"http:\/\/www.3c-ren.org\/trainings\/retaining-profit-minimizing-call-backs-on-heat-pump-projects\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.3c-ren.org\/es\/"},{"@type":"ListItem","position":2,"name":"Retaining Profit \u2013 Minimizing Call Backs on Heat Pump Projects"}]},{"@type":"WebSite","@id":"https:\/\/www.3c-ren.org\/#website","url":"https:\/\/www.3c-ren.org\/","name":"3C-REN","description":"","publisher":{"@id":"https:\/\/www.3c-ren.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.3c-ren.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-ES"},{"@type":"Organization","@id":"https:\/\/www.3c-ren.org\/#organization","name":"3C-REN","url":"https:\/\/www.3c-ren.org\/","logo":{"@type":"ImageObject","inLanguage":"es-ES","@id":"https:\/\/www.3c-ren.org\/#\/schema\/logo\/image\/","url":"https:\/\/www.3c-ren.org\/wp-content\/uploads\/2024\/05\/3C-REN_logo_header_318x72.jpg","contentUrl":"https:\/\/www.3c-ren.org\/wp-content\/uploads\/2024\/05\/3C-REN_logo_header_318x72.jpg","width":318,"height":72,"caption":"3C-REN"},"image":{"@id":"https:\/\/www.3c-ren.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.youtube.com\/@tricountyren","https:\/\/www.linkedin.com\/company\/tri-county-regional-energy-network"]}]}},"_links":{"self":[{"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/on-demand-trainings\/18842","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/on-demand-trainings"}],"about":[{"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/types\/on-demand-trainings"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/media\/18844"}],"wp:attachment":[{"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/media?parent=18842"}],"wp:term":[{"taxonomy":"audience","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/audience?post=18842"},{"taxonomy":"instructor","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/instructor?post=18842"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/language?post=18842"},{"taxonomy":"primary-topic","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/primary-topic?post=18842"},{"taxonomy":"sub-topic","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/sub-topic?post=18842"},{"taxonomy":"video-length","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/video-length?post=18842"},{"taxonomy":"video-series-and-grouping","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/video-series-and-grouping?post=18842"},{"taxonomy":"video-type","embeddable":true,"href":"https:\/\/www.3c-ren.org\/es\/wp-json\/wp\/v2\/video-type?post=18842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}